100% Discretion Assured!
ALL ORDERS are shipped in plain discreet packaging!
Same Day Despatch
Orders placed before 15:00 Monday - Thursday will be despatched the same day.
Next Day Delivery is only guaranteed if the Next Day Delivery option is selected.
Orders placed before 12:00 Friday will be despatched the same day
Orders placed between 12:00 on Friday and 24:00 on Sunday will be despatched on the following Monday.
Bank Holiday Despatches.
Bank Holiday Mondays - Order Placed before 12:00 the previous Friday will be despatched the same day.
Bank Holiday Fridays - Orders placed before 15:00 the previous Thursday will be despatched the same day.
Bank Holiday Weekends - Orders placed over a Bank Holiday Weekend will not be despatched until the next working day.
United Kingdom Delivery Charges & Options
Standard - FREE for orders over £20, £3 for orders under £20. Royal Mail 1st Class Recorded Delivery - Delivery usually within 1 to 5 days. However 10 working days should be allowed before contacting us if your order has not arrived.
Next (working) Day - £5.79. Guaranteed to arrive Next Working Day Monday to Friday, when order placed before 15:00 Monday - Thursday. If orders are placed after 15:00 Thursday and before 15:00 Friday and Next (Working) Day Delivery option is selected orders will be delivered on the next working day (Monday).
Saturday Delivery - £10. Royal Mail Special Delivery™ Next Day with Guaranteed Saturday Delivery - Guaranteed to arrive Saturday, when ordered placed before 11:00 Friday.
Bank Holiday Deliveries.
Standard - Royal Mail do not deliver on Bank Holidays.
Next Day Courier - will be delivered on the Next working day and not the Bank Holiday.
Saturday Delivery - will be delivered on the Saturday through Royal Mail.
Please note: If you live in the Highlands and Islands areas delivery may take longer than specified. Orders outside of mainland UK are unlikely to arrive on time when using the Next day or Saturday delivery option.
Please allow 2-5 working days, for the below postcodes:
AB30-38, AB44-56, FK17-99, G83, GY1, GY9, IV1-28, IV30-39, IV52-54, IV63, KW1-17, PA21-33, PA34-40, PH18-26, PH30, PH31-44, PH49-50, HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3. Nothern Ireland and the Channel Islands.
Not at home during the day?
No problem. Your billing address should be the address your card is registered to. However, you can have your parcel delivered to an alternative address. Just fill in the desired address in the Delivery Address section.
You will need to sign for your parcel so that we know you have received it. If you are out when the postman calls, don’t worry!
You will be left with a card with details of how to collect your parcel or rearrange delivery at a time convenient to you. Your parcel will be kept for 7 days and if not collected or delivered it will be sent back to us.
If you would like us to re send your order we will regretably have to charge you. If you would like to cancel your order we will refund you less the shipping costs.
Tracking your order
Tracking codes can be provided for all Next Day & Saturday shipping orders. Your unique order tracking number can be emailed to you upon request and your parcel can be tracked on the Royal Mail website http://track.royalmail.com/
For our Standard delivery (Royal Mail 1st class Recorded) tracking codes can be supplied but as per Royal Mail Recorded terms and conditions parcels can not be tracked in transit. Tracking only takes place to confirm despatch and following delivery to confirm the item has been delivered. Your unique order tracking number can be emailed to you upon request and your parcel can be checked on the Royal Mail website http://track.royalmail.com/
Haven’t received you order when expected?
If your order doesn’t arrive when expected please email adultshop @live.com or call on 01617614862
Please be aware that we will not be held responsible for orders delayed by incorrect address information supplied during the checkout process.